Use the email address where you normally receive messages from RPA.
Open the password-reset message from RPA. Check your Spam or Junk folder if you do not see it.
Follow the link in the email, create your password, then return to RPASNY.com and log in.
RPA's previous membership system allowed two members, such as a husband and wife, to share the same email address.
The new system requires every member to have a unique email address. Shared legacy email addresses therefore could not be assigned to both accounts when RPA moved to the new system.
If you previously shared an email with your spouse and the system does not recognize your email, please do not create a new membership.
Call the RPA office at (516) 294-4488 so we can help update your account.
Your membership may still be in the system. Please do not submit another membership application.
Call the RPA office at (516) 294-4488 for assistance.